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Frequently Asked Questions.

Ultra Violet Light

What is Ultra Violet Light or UVGI ?


Ultraviolet germicidal irradiation (UVGI) is a disinfection method that uses short-wavelength ultraviolet (UV-C) light to kill or inactivate microorganisms by destroying nucleic acids and disrupting their DNA, leaving them unable to perform vital cellular functions.




Is using Ultra Violet Light for disinfecting services a new science?


UV radiant energy was first utilized for disinfecting surfaces in 1877, in water in 1910, and for air in1935.

It is an old and proven science.

What is unique about UV-C radiation is that it is especially effective at disinfection. In particular, the wavelength of 264 nm is incredibly effective at killing germs, viruses and bacteria.




I heard Ultra Violet Light creates Ozone, is this safe for a casino?


Some people may be concerned that using a UV-C LED lamp will create harmful ozone (a health and environmental hazard). However, only the vacuum-LED wavelengths can create ozone (<200 nm). UV-A, UV-B and UV-C wavelengths do not transform oxygen (in air) into ozone.

Smith Rosen Gaming Partitions provide a suite of proprietary UVC solutions designed specifically for casino operations. Most importantly, these solutions when incorporated together, provide a global, and formidable defense against the microorganisms that can potentially sicken guests and team members.




Is it safe to look directly into the UVC light source?


Fortunately, none of our solutions allow the consumer to look directly into the bulb. Looking directly into a UVC source of any kind can cause permanent damage and possibly loss of vision.




Do any of your products kill covid-19 ?


There are no products that can claim they "kill" covid-19. Viruses in and unto themselves are not alive. They are either active or inactive. Covid-19 is a novel coronovirus and there has been little information published concerning UVCs effect on this new virus. However, close relatives of the coronavirus, that share a similar cellular structure, are decimated by exposure to UVC.




All hype aside, how long can bacteria or virus live on a Slot Machine or Table Game?


The exact length of time microbes remain on a surface and capable of causing infections is subject to a large number of variables, which can either prolong or reduce the life cycle of a microbe.

There are two different classifications of bacteria recognized by microbiologists; known as Gram positive and Gram negative according to the structure of the microbial cell wall.

Structurally, Gram negative strains of bacteria have an outer membrane; Gram positive strains do not.

Many Gram negative species, Acinetobacter spp., Escherichia coli, Klebsiella spp., Pseudomonas aeruginosa, Serratia marcescens and Shigella spp., for example, also survive for months on hard surfaces and typically longer than the Gram negatives. The survival time of Gram positives is relatively long because they appear to tolerate lack of moisture.

Gram positive bacteria such as Staphylococcus aureus (including the antibiotic resistant form, MRSA), Enterococcus spp. (including the antibiotic resistant form, VRE) and Streptococcus pyogenes can survive for months on hard surfaces.

The survival time of Gram positives is relatively long because they appear to tolerate lack of moisture.

Candida albicans, the most important fungal pathogen, can survive for up to 4 months on surfaces and other yeasts, such as Torulopsis glabrata, , have shown the ability to survive for up to five months. Interestingly, most viruses – specifically those from the respiratory tract, such as Influenza – can persist on surfaces for only a few days, but during this period they can remain highly infectious.

Viruses are technically not living organisms, however, they need bacteria to proliferate. It is for this reason, that it is essential to prevent the growth, accumulation, and spread of bacteria in a casino environment.

Viruses don't have the correct enzymes to initiate the chemical reactions necessary for reproduction. Instead, viruses require a host cell, which in addition to bacteria, could be fungi, a plant or an animal, including a human.

With help from the host, viruses are then able to multiply.

Without the host cell, a virus cannot survive long term; however, it does have a short window of time during which it can function in hopes of attaching to a new host.

This is when the host becomes infected.

Outside its host, a virus can be divided into two categories — either it can be intact and remain infectious or it is simply identifiable, which means it has enough genetic material to be identified, but is no longer capable of attaching to host cells.

At the point that a virus on a surface is only identifiable, it won't be able to cause harm.

The length of time that viruses can live on surfaces and remain infectious varies greatly by pathogen.




What research has been done concerning Covid-19 on surfaces?


A March 13 study by researchers at the National Institutes of Health (NIH), the U.S. Centers for Disease Control and Prevention (CDC) and multiple universities compared the novel coronavirus (SARS-CoV-2) with SARS-CoV-1, the most closely related human coronavirus and the virus responsible for the 2003 epidemic.

The non-peer-reviewed study found that the two viruses have similar viability in the environment; however, the study determined the novel coronavirus could survive up to three days on stainless steel and plastic surfaces. Survival on other surfaces was lower — just one day on cardboard and four hours on copper.

The results indicated that novel coronavirus can live in the air for hours and on surfaces up to days.

Another research study published March 17, 2020, in the New England Journal of Medicine by the National Institute of Allergy and Infectious Diseases and Princeton University also found that the stability of novel coronavirus (SARS-CoV-2) was similar to that of SARS-CoV-1 under the experimental circumstances tested.

However, novel coronavirus was more stable than SARS-CoV-1.

In their experiments, SARS-CoV-2 remained viable in aerosol form for up to three hours.

Viable coronavirus was detected on plastic and stainless steel up to 72 hours after application.

No viable coronavirus was measured after four hours on copper surfaces, and 24 hours on cardboard.

In addition to surface material and environment, the amount of virus on the surface can also help determine how long it will survive.

While it is possible to spread viruses like cold and flu through sharing objects, personal contact is the most common mechanism of spreading viruses.




Why is it important to have UVC partitions in the casino that are actively killing surface germs?


We believe that the only effective strategy to protecting casino guests from the coronavirus, and it’s residual effects on the human body, is to reduce the guest’s exposure to as many bacterial agents and viruses as possible.

This is accomplished through the strategic prevention of bio-film growth on the surfaces of the most frequented areas of the property, specifically, slot machines and table games.

Casino Gambling is by nature a social activity. In light of this, it is clear that a regular and thorough cleaning routine is imperative not only to prevent the colonization of surfaces by microbes and mitigating their negative effects on the surface, but also to prohibit their continued spread.

Periodic cleaning of surfaces with disinfectants is the common approach. Whilst cleaning is simple to conduct, its efficacy is questionable and in many cases subject to employee levels, budgetary constraints, chemical performance, and human error.




Can my handheld UVC sanitizer be a risk to my health?


Only if you look directly into the lamp or apply the light to bare skin for any extended period of time.




What type of government certification do you have that your UVC works?


Unfortunately, the United States Government does not regulate or "certify" UVC applications or appliances.

Smith Rosen has forged an alliance with the UNLV School of Life Sciences for the purposes of testing the efficacy of our solutions, as well as to develop a protocol for testing of all innovations that claim to actively mitigate the colonization of bacteria and virus in a casino gaming environment.





Slot Partitions

Why are plastic sneeze guards a bad idea anyway?


Cleaning inert plastic partitions or “Sneeze Guards” without interfering with a Guest’s gaming experience will be all but impossible, as these surfaces will need to be cleaned about every 9 minutes in order for their functionality to rise to a level where they are not contributing to the problem.

Additionally, the effect of manual cleaning is short lived; being limited to the point when recontamination of the surface occurs. Once a surface is contaminated again, pathogens will continue to survive until the area is disinfected again.




How does the SAFEWAY UV Slot partition maintain social distancing?


SAFEPLAY UV™ Partitions enforce social distancing parameters by providing a physical barrier between slot players.




What makes the SAFEPLAY UV Slot Partition any better than a regular piece of plexiglass?


Well, one collects everything that flies out of people's mouths and requires an army of people to keep clean. The other is a piece of art, that happens to catch everything airbourne before it hits the player, and erradicates everything on it's surface, every few minutes.




How does the SAFEPLAY UV Slot Partition work?


SAFEPLAY UV™ Partitions automatically destroy the particulates, contaminants, viral, and bacterial agents captured on its surface through the utilization of a proprietary UVC light Bar that sweeps the surface of the face of the partition, effectively destroying all the bacteria, and rendering any virus found on the partition “Inactive”.




What happens if a bulb needs to be replaced?


We guarantee to replace the bulb within 24 hours of the service ticket.




How much power do these Partitions take?


12V Plug.





Bar-Top Partitions

Do the Safeplay UV Bar-Tops require permanent installation?


No, they are battery powered and completely portable.




What type of batteries do the bartops take?


The bartops are completely rechargable and can be charged when not in use.




Are the Bartops as powerful as the SAFEPLAY UVC slot partitions?


Yes. The bartops are the exact same system as the standard UVC slot partitions.




Are the Bartops water resistant?


Yes. The base of the Bartop unit is designed to get wet.




How can the bartop partitions be arranged?


Anyway the bartender feels appropriate.





Handheld Sanitizers

What do I use a handheld UVC sanitizer for?


Individuals utilize a UVC wand to sanitize objects, groceries, furniture, and surfaces.




Why should I use UVC when I have soap and water, and all these cleaning products?


UVC is less expensive than traditional cleaning products and often much more effective. Cleaning supplies have become harder to find for the consumer and a UVC wand is a great backup.




What are the limitations to handheld UVC disinfection wands?


UVC wands work best on smooth surfaces that are free of ridges or angles.





SAFEPLAY™ VIOLET


R.O.Y.


Shipping

Do you ship overseas?


Yes.





Installation

Does your company offer Installation Services?


Yes, our company provides installation services anywhere in the United States and Canada.




What is Instructional Installation?


We travel to your location and put six together with your crew, and make sure they have it covered before we leave.




Is there a fee for installation? if so, How much ?


Installation fees vary based on the number of partitions to be installed.




Is the partition attached to the slot machine?


No. the partition is attached to a base.




Is installation by Smith Rosen mandatory?


No.




Do you install overseas?


Yes, for orders of 400 units or me. Subject to Global Travel Restrictions.




Are your installers licensed and insured in the State where the partitions are being installed.


Yes, all installers are licensed contractors in the State where the product is being installed. The installers carry full Insurance, and will name the purchasing property as an additional insured upon request.




Will the Installers be over 21?


All installers are over 21 years of age.




Do you install on Sovereign Land?


Yes.





Payment

What payment options are available?


Cashier's Check, Bank Wire, American Express, ACH.




Do you offer credit terms?


Not at this time.





Lead-Time.


Distribution Opportunities

Are there distribution agreements available?


We are weighing distribution offers from different areas. No exclusive distribution agreement has been granted at this time.





In order to assist casinos in the reopening process, we have provided this form to expedite the inquiry process. Please click on the icon above.

All other inquiries should utilize the online form below.

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